Alvaro PSY

Dear Alvaro Cesar de Souza,

Thank you for contacting Online Support. It is not possible to upgrade or modify the SSL Certificate type. You will need to cancel and repurchase the SSL certificate. Please let us know once you have canceled so that we may issue a refund.

To cancel a service from within your account

• Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
• Click on 'Save Changes'.

*Canceling now will immediately remove the service from your account. If you choose to “Cancel at Expiration Date” the service will remain active until the date specified and will not be renewed.

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Olha o que está escrito na hora de cancelar

Do you want to cancel the selected product(s) or service(s)? Canceling this product or service will remove it from your customer account. This action cannot be undone.

Note: Canceling a product or service does not entitle you to a refund for any used or unused portion of the purchase price. Canceling a product will also cancel any free products associated with it.

Cancel these Product(s):